Privacy Policy
The trust you place in us means everything. At Creative Science, we believe in your right to privacy and in being transparent about our privacy practices. This policy covers how we handle your personal information when you interact with Creative Science, Creative.Science.com and use any of our associated products or services (referred to as “Services” going forward). We gather personal information to enhance your experience and foster our relationship with you. We strive to provide only relevant communications and treat you as we ourselves would like to be treated. Thank you for entrusting us with your data.
Accepting our Privacy Policy
By using Services from Creative Science, including CreativeScience.com, you agree to allow Creative Science LLC to process your personal information and you confirm that you have read and understand this policy. If you do not agree with the way we use your information and the reasons we do so listed in this policy, you should not use the Services. Creative Science LLC cannot be held responsible for the privacy practices or policies of affiliated third parties or apps associated with the Services.
Our Commitment to Your Personal Privacy
We take all appropriate steps to keep your personal information confidential. These steps include limiting access to our customer information databases, communicating this policy statement to all employees, and establishing and enforcing penalties for violating this statement.
We do not sell, rent, or give away our customers’ personal information to other companies for use in selling others’ products or services. When we do contract with another company to market our Services, we insist on binding agreements to protect our customer information. We vigorously enforce all privacy agreements we have with other companies to the best of our ability.
We communicate with you via email or other online delivery devices only if you opt in to receive those communications. If you are receiving our communications in error or no longer desire to receive them, please contact us, and we will promptly remove you from our lists.
Information Collected
As you use our Services, personal information is collected in a variety of ways. In many cases, you can choose what information you provide, but sometimes specific information is required, and data can be collected in other ways too. When you set up an online account with Creative Science, you’ll be asked to provide necessary information to fill orders, including a valid email address. You have access to this information in your online account settings and can update it at any time. We use this information both for transactions and to improve your shopping experience. Some other examples of when we collect personal information or other data include:
- When you opt in to our email list.
- When you interact with us on social media.
- When you browse products or content at Creative.Science.com.
- When you interact with our emails, advertising, or other online materials
- When you sign up to receive our catalog.
- When you opt in to receive SMS messages
- When you join our community or participate in loyalty programs
- When you interact with an affiliated third party
- When you interact with a Live Chat operator on our site.
- When we process data.
Sometimes, the information collected is not the information you provide. We use cookies to automatically collect and record information from your browser or mobile device when you visit Creative.Science.com or use other Services. Cookies are small bits of data that your browser sends to a server to allow a website or application to recognize your browser. Examples of information collected by cookies include which pages you visit, your IP address, device or browser type, and other data. This information is collected automatically during your visit and stored in secure log files. This data can be cross-referenced with other information from Creative Science or third parties. Data can be collected across multiple devices and combined with other information we or third parties have about you and your activity. We do not share text messaging originator opt-in data or consent with any third parties.
How Information is Used
Some ways we might use information collected by cookies include creating a more relevant shopping experience, preventing fraud, analyzing user experience, and tailoring communications. Cookie technology is required to keep your information stored on the site safe, store your permissions, and provide authentication. We also use cookie technologies to remember your account and user preferences or customize product recommendations. Other examples of how we use these cookies include social networks, marketing services, site performance/Google Analytics, and online advertising. We use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS. You may read more on the Mobile Terms of Service here.
Manage Cookies
If you’d prefer to limit the use of cookie technologies, you can take some steps to control certain cookies. One way is to opt out of cookies on your browser, usually by accessing the Options or Preferences menu. You can also opt out of third-party networks and interest-based advertising by visiting the following sites:
- TrustArc
- Digital Advertising Alliance
- National Advertising Initiative
Some people also choose to employ a third-party tool to manage third-party cookies and other web technologies. While we cannot endorse the integrity of any specific service, some popular privacy companies are Ghostery and AdBlock Plus.
Order Information Privacy and Credit Card Security
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your order and payment information, including your credit card number, during online transactions. We believe SSL to be a very safe encryption method and additionally employ Hyper Text Transfer Protocol Secure (HTTPS), a service that ensures all communication between your browser and our website are encrypted. To protect your payment information, we use credit card tokenization, a highly effective data security process by which the primary credit card number is replaced with a surrogate value called a token, thereby restricting the exposure of sensitive information.
To protect your information once your transaction is complete, Creative Science. stores your information on an offline server stored securely behind our firewall. There is no external access to this information, and its internal access is strictly monitored.
For your protection, never put your credit card number or other sensitive information in unencrypted email. In the extremely unlikely event that we ever do suspect a customer’s credit card number has been intercepted; we will immediately notify the customer.
Terms and Conditions
Your use of our Services is subject to these Terms of Use (these “Terms”). We may modify these Terms at any time without giving notice to you by posting revised Terms on our sites. Your use of our Services constitutes your binding acceptance of these Terms, including any modifications that we make.
Some of the Services may be subject to additional posted conditions. Your use of those Services is subject to those conditions, which are incorporated into these Terms by reference. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions shall control.
We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:
- Restrict, suspend, or terminate your access to all or any part of our Services
- Change, suspend, or discontinue all or any part of our Services
- Refuse, move, or remove any material that you submit to our sites for any reason
- Refuse, move, or remove any content that is available on our sites
- Deactivate or delete your accounts and all related information and files in your account
- Establish general practices and limits concerning the use of our sites
You agree that we will not be liable to you or any third party for taking any of these actions.
You understand and agree that our Services may include communications such as service announcements and administrative messages from Creative Science or our partners and that these communications are considered part of the Services. You will not be able to opt out of receiving these types of messages. You also understand that our Services may include advertisements.
Content on Our Sites
Our sites include a combination of content that we create, that our partners create, and that our users create. All materials published on our sites, including but not limited to written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and Flash animation, are protected by our copyrights or trademarks or those of our partners. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our sites in whole or in part. If you would like to request permission to use any of the content on our sites, please review our copyright notice and visit our Permissions and Reprints sections.
You are solely responsible for all materials, whether publicly posted or privately transmitted, that you upload, post, email, transmit, or otherwise make available on our sites or other media properties (“Your Content”). You certify that you own all intellectual property rights in Your Content. You hereby grant us, our affiliates, and our partners a worldwide, irrevocable, royalty-free, nonexclusive, sublicensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, distribute, and publish Your Content and subsequent versions of Your Content for the purposes of (i) displaying Your Content on our sites or other media properties, (ii) distributing Your Content, either electronically or via other media, to users seeking to download or otherwise acquire it, and/or (iii) storing Your Content in a remote database accessible by end users, for a charge. This license shall apply to the distribution and the storage of Your Content in any form, medium, or technology now known or later developed.
Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with Creative Science, please contact us at (888) 506-3039 or info@creative.science